Modern Slavery Statement for Packing Service

Our Purpose and Scope

We are committed to preventing modern slavery and human trafficking across our pack and delivery operations and in all packing-services relationships. This Packing Service policy sets out our approach and expectations towards suppliers, partners and employees. We operate with a zero-tolerance policy for forced labour, bonded labour and other forms of exploitation in any part of the supply chain.

Zero-tolerance stance: Our packing-services operations refuse to tolerate any modern slavery practices. We take proactive steps to identify, prevent and remedy higher-risk situations, combining training, auditing and clear contractual requirements with suppliers. Staff at every level are empowered to uphold this commitment.

Supplier Management and Audits

We maintain a rigorous supplier due diligence program that applies to all packaging partners, third-party packers and subcontractors. Our approach to supplier assurance for packing service and related packaging service providers includes:

• Risk-based selection and onboarding for all packing-services vendors.
• Periodic supplier audits and on-site inspections focused on labour conditions and documentation.
• Mandatory contractual clauses requiring compliance with anti-slavery standards and right-to-audit provisions.

Our supplier audits combine desktop reviews and physical assessments. Audits examine recruitment practices, wage and hour records, accommodation if provided, freedom of movement and grievance mechanisms. Where non-compliance is identified, we require corrective action plans, monitor progress and, if necessary, terminate relationships to protect workers and the integrity of our packaging service network.

Reporting Channels and Whistleblowing

We provide secure, confidential and accessible reporting channels for workers, suppliers and stakeholders connected to our packing-services chain. Multiple reporting options are available and emphasised in training materials and supplier communications.

Reports may be made through internal mechanisms and anonymous hotlines. All reports are treated seriously, investigated promptly and handled with confidentiality. Retaliation against reporters is strictly prohibited and will be met with disciplinary action. We use a case-management approach to ensure concerns lead to meaningful remediation.

Key reporting elements include:

• Multiple channels for confidential reports.
• Timely investigation and transparent remediation pathways.
• Support for affected workers and liaison with relevant authorities when required.

Continuous improvement underpins our approach. Our pack and ship operations and broader packing service ecosystem are subject to ongoing monitoring, data analysis and supplier engagement. We prioritise collaboration with vendors for capacity building, worker education and improved documentation to reduce risks of modern slavery.

Governance and accountability: Responsibility for implementing this modern slavery statement sits with senior management and designated compliance officers. We integrate anti-slavery duties into procurement and contract management roles and ensure training is delivered to procurement staff and on-site supervisors.

Annual review and transparency: We undertake an annual review of this statement, supplier audit outcomes, remediation cases and training effectiveness. Findings inform policy updates, risk mitigation priorities and resource allocation. Each review is documented and used to refine our packing-services due diligence and audit protocols.

We recognise the complexity of modern slavery risks in global supply chains and commit to continuous vigilance. Our packing-services compliance framework combines preventive measures, clear contractual expectations, enforceable audits and responsive reporting channels to reduce exposure to forced labour risks.

Implementation actions include:

• Regular supplier audits and corrective action monitoring specific to packaging and packers.
• Contract terms with explicit anti-slavery requirements for all packing-service providers.
• Staff and supplier training on recognising and reporting modern slavery indicators.

By adopting these measures, our Packing Service aims to uphold human rights across our operations and supply base. We remain committed to transparency and continual enhancement of our policies and practices to ensure no person is subjected to exploitation in any part of our packing-services network.